Before you buy

Match the equipment to the building

  • Most NYC buildings: 120/208V
  • Equipment rated only for other voltages will not work properly
  • Check the nameplate or spec sheet for 120V or 208V
Higher voltage

Can I get higher voltage at home?

Residential buildings and single-family homes are not allowed higher voltage unless by special permission from Con Edison and the Department of Buildings.

NGM Electric does not work on systems above 277 volts.

When to call right away

Signs of danger

Equipment that hums, overheats or trips breakers may be on the wrong voltage. Unplug it and have it checked.

If there is any sign of danger, such as a burning smell, smoke, sparks, heat, buzzing, scorch marks or damaged wires, call NGM Electric right away at (718) 304-5045. If there is smoke or fire, leave and call 911 first.

What it costs

Pricing

Planning a new appliance or an EV charger? We check your service and panel, confirm the voltage and capacity, and quote the circuit upfront. See EV charger installation and service upgrades.

FAQ

Common questions

What voltage is used in NYC apartments?

Most New York City apartment buildings are supplied at 120/208 volts.

Will a 240V appliance work in my NYC apartment?

Equipment that is not rated for 120V or 208V will not work properly. Check the nameplate for a 208V rating before you buy.

Can I get higher voltage in my home?

Not normally. Residential buildings and single-family homes cannot have higher voltage without special permission from Con Edison and the Department of Buildings.

Does NGM Electric work on high-voltage systems?

No. NGM Electric does not work on systems above 277 volts.

Still not sure what's wrong?

Ask our assistant any time, or call a licensed NGM electrician. NYC DOB Licensed Electrical Firm #4876, serving Brooklyn and Manhattan since 2011.